Digital Communication for safety of water pipelines - Case Study German Harzwasserwerke GmbH on the use of the BIL-Portal for pipeline enquiries

How the BIL-portal delivers significant value to an infrastructure-network carrier in efficiently processing planning and construction enquiries from third parties.
A portal connection and communication process without media discontinuity leads to lower enquiry volume with simultaneously increasing number of relevant enquiries and allows digital processes, which built upon existing systems.
Harzwasserwerke is the largest pipeline operator in northern Germany on water transmission from its resources in the mid of Germany to the large cities in the region. The integration project delivers direct value after start of the COVID19 -pandemic allowing external access to data used in an enquiry process.
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Pipeline Technology Journal 4/2021
Issue 4/2021 of ptj is the fourth issue of the Pipeline Technology Journal in 2021
On its 48 pages this issue features papers to the topics of Pipeline Safety & Operation. From corrosion protection tapes to the use of a satellite-based ROW monitoring solution. This issue contains 5 papers from different companies.